WORK ENGAGEMENT AND JOB SATISFACTION OF EMPLOYEES IN THE PROVINCIAL GOVERNMENT OF APAYAO

Authors

  • DAISY ROSE S. GAPIC APAYAO STATE COLLEGE Author

DOI:

https://doi.org/10.64358/jstgpa.v2i2.35

Keywords:

WORK ENGAGEMENT, JOB SATISFACTION, PROVINCIAL GOVERNMENT OF APAYAO

Abstract

This study assessed the level of work engagement and job satisfaction of employees in the Provincial Government of Apayao, specifically those assigned to the Accounting, Treasury, Budget and Management, and Assessor’s Offices. It also identified issues affecting work engagement and job satisfaction and explored strategies to address these concerns. A descriptive research design was employed using a structured survey questionnaire and open-ended questions. Quantitative data were analyzed using frequency, percentage, and weighted mean, while qualitative responses were examined through thematic analysis. Findings revealed that respondents were mostly older, female, married, permanent employees, and bachelor’s degree holders with 1–7 years of service and moderate income levels. Overall, employees demonstrated very high levels of work engagement and job satisfaction. However, issues such as workload pressure, deadline-related stress, limited career advancement, and concerns on leadership and promotion fairness were identified. Recommended strategies include fair workload distribution, strengthened supervisory support, professional development programs, clear promotion guidelines, improved communication, and employee recognition systems. The study concludes that while employees exhibit high engagement and satisfaction, addressing workload and career development concerns is essential to sustain organizational effectiveness.

 

 

References

Al-Dalameh, S. M. (2018). Employee engagement and organizational performance: review of literature. International Journal of Human Resource Studies, 8(2), 1–10.

Armstrong, M. (2020). Armstrong’s handbook of human resource management practice. Kogan Page.

Bubuli, R. (2025). Organizational communication and job satisfaction of the Local Government Units in Bohol. ResearchGate. https://www.researchgate.net/publication/396609037

Chaudhry, N. I., Jariko, M. A., Mushtaque, T., Mahesar, H. A., & Ghani, Z. (2017). Impact of working environment and training and development on organizational performance through mediating role of employee engagement and job satisfaction. European Journal of Training and Development Studies, 4(2), 33–48.

Concepcion, M. R., et al. (2024). Employees’ work-life balance and career contentment in a Philippine local government unit. AQA Journal. https://journals.researchsynergypress.com/index.php/aqa/article/view/2760

Credo, G. L., & Naparota, L. C. (2022). Job satisfaction and quality of work life among government employees in the Municipality of Liloy Zamboanga del Norte, Philippines. International Journal of English Literature and Social Sciences, 7(6), 123–134.

De Castro, A. J., et al. (2023). Organizational justice and perceived organizational support as predictors of work engagement of LGU employees in Naujan, Oriental Mindoro. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4618672

Masuku, M., et al. (2025). Determinants of employee engagement and job satisfaction in a local municipality. South African Journal of Human Resource Management. https://sajhrm.co.za/index.php/sajhrm/article/view/2988

Orpiada, L., & Tamayo, R. (2024). Job satisfaction and organizational commitment of local government employees in one Philippine province. https://ejournals.ph/article.php?id=26751

Postrado, C. M. I., & Maltido, E. L. L. (2023). Employee engagement and job performance among employees in higher education institutions: A Philippine illustration. International Journal of Advanced Research in Management and Social Sciences, 12(3), 45–60.

Downloads

Published

2026-06-30

Issue

Vol. 2 No. 2 (2026): Journal of Social Transformation, Governance and Public Administration

Section

Articles

License

Copyright (c) 2026 Journal of Social Transformation, Governance and Public Administration

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

This article is licensed under a Creative Commons Attribution Noncommercial 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. Under this license, you may not use the material for any commercial purposes.

The images or other third-party material in this article are included under the Creative Commons license, unless indicated otherwise in a credit line to the material.