Organizational Performance of the Employees and the Programs on Awards and Incentives for Service Excellence (PRAISE) System in the Three Cities of Isabela

Authors

DOI:

https://doi.org/10.64358/jstgc.v2i1.11

Keywords:

PRAISE system, employee performance, recognition and rewards, local government units, organizational performance, motivation

Abstract

This study assessed employees’ perceptions of the Program on Awards and Incentives for Service Excellence (PRAISE) and its contribution to employee performance in the three cities of Isabela: Santiago, Cauayan, and Ilagan. Using a descriptive-comparative quantitative design, the study involved PRAISE awardees from 2021–2023 and their immediate supervisors, selected through purposive sampling. Two validated researcher-made questionnaires were administered to measure awardees’ perceptions of PRAISE mechanics, criteria, categories, and prizes and incentives, as well as supervisors’ assessments of employee performance targets, character/behavior, attendance, compliance, and overall performance dimensions. Data were analyzed using descriptive statistics, chi-square, and Kendall’s tau. Results showed that PRAISE mechanics, criteria, and categories were rated as strictly observed, indicating strong procedural compliance and perceived inclusivity across regular and non-regular employees. Recipients were highly satisfied with symbolic and monetary rewards (plaques, certificates, cash incentives, public recognition) but only satisfied with promotion, salary increase, and additional benefits, revealing a gap between recognition and long-term career development. Supervisors rated PRAISE awardees as excellent across all performance domains, suggesting a highly competent and committed workforce, though slightly lower scores in innovation indicated room for fostering creativity. No significant differences in perceptions were found when grouped by sex and years in service, while age-related differences highlighted varying preferences for intrinsic versus extrinsic rewards. Overall, PRAISE is viewed as a credible and motivating recognition system, but its developmental and strategic potential as a tool for career growth and innovation remains underutilized.

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Published

2026-03-20

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Vol. 2 No. 1 (2026): Journal of Social Transformation, Governance and Cultural Studies

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